Measuring and analyzing a requirement (planning and support) according to IATF 16949: 2016 /A case study in State Company for Automotive Industry and Equipment

Abstract

The research aims to measure and analyze the gap between the actual reality of the planning and support items according to the standard (IATF16949:2016) in the battery factory, one of the factories of the General Company for the Automotive Industry and Equipment, as well as identifying the strengths and weaknesses of the planning and support items according to the standard in question. The research stems from the need of the General Company for the Automotive Industry and Equipment to follow international standards in the automotive industry and related products, as the car batteries factory in Baghdad Al-Waziriyah, one of the factories of the researched company, was chosen as a sample for the research, and due to the large number of requirements of the researched specification, the planning and support items were taken into the management system Its quality, as the checklist was used, which included eight axes (procedures to address risks, quality objectives and planning to achieve them, change planning, resources, efficiency, awareness, communication, and documented information), which fall under the requirements of the planning and support items according to the researched specification. A set of statistical methods were adopted, including (the weighted arithmetic mean, percentage measurement, and gap size measurement). The research found that there is a gap between the actual reality of the researched factory and the planning and support items according to the standard IATF16949:2016), as the total gap reached (74%) for the planning item, and (55%) for the support item, and this gap is due to many reasons, which have been diagnosed In weaknesses, the percentage of implementation and documentation was (26%) for the planning item, and (45%) for the support item, and that percentage is due to the strengths that were diagnosed for each of the planning and support items. Checklists according to the requirements of the planning and support items in order to stand on the actual reality in the researched factory, to enhance its positive aspects that have achieved the highest rates of application and documentation, and to seek to remove the negative aspects that have achieved the lowest rate of application and documentation.