The impact of organizational Ambidexterity in achieving e-government An analytical descriptive study at the office of the Iraqi Ministry of Higher Education and Scientific Research

Abstract

The research aims to identify the importance of organizational Ambidexterity in public organizations and its effects in creating a new-style work mechanism through the mechanism of shifting from bureaucratic work practices to electronic work mechanisms for the sake of being able to exploit internal opportunities that include the capabilities of workers and available resources in order to find the ability to explore external opportunities by making The e-government program is a working and dealing mechanism for all citizens and government employees, The research relied on formulating a problem that states: (is there the presence and impact of organizational Ambidexterity in the researched organization in order to find e-government) the data was analyzed based on the descriptive Descriptive analytical method, analyzing and interpreting information،  The questionnaire as a main tool in collecting data and information from an intentional community of (60) employees, which included the senior leaders in the ministry by interpreting the effect relationships between the two variables using the statistical program (SPSS). Independent and dependent, and the interest of the Ministry of Higher Education in establishing the government program Through supporting the administration and senior leadership in developing the capabilities and skills available to them and working to create an environment and culture that works to find that flexible organizational structure that is reflected in the formation of a supportive and changing culture in order to be able to carry out re-engineering mechanisms according to business mechanisms and changing processes and to be able to apply the mechanism of ingenuity In addition, the research reached several recommendations, the most prominent of which is the necessity of the ministry’s interest in finding targeted training programs that work to create an appropriate climate that works on workers’ understanding of their business requirements and for workers to realize the benefits of e-government that enhances the effectiveness of management and leadership.