Measuring and analyzing the requirements of the ISO )22301:2019( - a Case Study at State Company for Automotive and Equipment Industry

Abstract

The study aims to measure and analyze the gap between the actual reality and the requirements of the Business Continuity Management System (ISO 22301:2019) in the State Company for Automotive and Equipment Industry. The study focused on analyzing the requirements of organizational context, leadership, planning, support, operations, performance evaluation, and improvement. A case study approach was used with a checklist as a data collection tool, along with statistical methods such as mean and percentages to determine compliance levels and gap size. The results showed a significant compliance gap, with an overall conformity rate of only 29%, versus a gap of 71%. The study revealed that the company faces fundamental challenges in implementing leadership and performance evaluation requirements, while achieving relatively higher rates in support and operations requirements. Based on these findings, the study recommends strengthening the points of strength that showed high compliance levels and addressing weaknesses, particularly in leadership and performance evaluation areas, through developing continuous improvement plans and providing necessary resources to ensure operational sustainability.