The Possibility of Applying Quality Management In Projects According to The Requirements of The Specification (ISO10006:2017): A Case Study in Baghdad Governorate (Al-Mahmoudiya Residential Complex Project)

Abstract

The research aims to identify the extent of quality management implementation in projects according to the standard specification (ISO 10006:2017) and to measure the gap between the actual situation and the requirements of ISO 10006:2017. The Al-Mahmudiya Residential Complex Project, affiliated with the Baghdad Governorate, was selected as the case study for conducting the research. The study adopted a(Case study) methodology, by using checklist, relying on a set of statistical tools, including the weighted arithmetic mean, conformity measurement, and gap size assessment.

The research reached several conclusions, the most important is the existence of a gap of 57% between the actual state of the project and quality management in accordance with ISO 10006:2017. It also highlighted a lack of awareness and understanding of the nature of the standard, as the personnel working in the company had no knowledge of the benefits of applying this system. The research recommends seeking the assistance of consulting offices and external experts on ISO 10006:2017 to conduct training for the managers and employees of the governorate and to promote a culture of project quality management in accordance with ISO 10006:2017.