The relationship between empathetic leadership behaviors and the knowledge spiral within an organization A case study at Alexandria General Hospital

Abstract

  This research investigates the relationship between empathetic leadership behaviors and the knowledge spiral through a survey of employees at Alexandria General Hospital. The researcher distributed 115 questionnaires and received 113 responses, resulting in a response rate of 98%. Statistical analysis indicated a direct and significant correlation between empathetic leadership behaviors and the knowledge spiral, as well as a positive and significant impact of empathetic leadership on the knowledge spiral. Based on these findings, several recommendations were made, with the primary emphasis on motivating employees to develop the skills, capabilities, and behavioral attributes necessary to achieve the organization's objectives. Furthermore, it is crucial to encourage employees to adopt the knowledge spiral approach, which will help establish a foundation for executing the right actions at the appropriate times.