The impact of lean management on the quality of educational service (Analytical research for the opinions of professors and graduate students in the College of Physical Education and Sports Sciences - University of Karbala)

Abstract

The aim of the research is to identify the impact of lean management in enhancing the quality of educational service, as the researchers relied on the at al model. 2020 (Mensah) to measure lean management, which consists of six dimensions (reduce inventory, focus on one resource, engage and train employees, eliminate waste, reduce cycle time, use new technology in operations). And  2006 (Abdullah) model for measuring the quality of educational service, which includes five dimensions (academic aspects, non-academic aspects, reputation, access and programs). The exploratory factor and a number of descriptive statistical analysis methods, as the research reached a set of conclusions, the most important of which was the college’s interest in the research sample in applying the dimensions of agile management in the field, which contributed to enhancing the quality of the educational service. To develop lean management tools in a clear and accurate manner to enable it to enhance the quality of its educational services.